Data Security and Privacy Protection

Your Privacy is Our Priority

Comprehensive data protection with enterprise-grade security measures

Introduction

Privacy-First Platform

Privacy by Design

Built with privacy and security at the core

Dinner AI Intelligence ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered financial intelligence platform and related services (collectively, the "Service").

This Privacy Policy applies to all users of our Service, including investment managers, financial professionals, and other authorized users. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on our website.

Our Commitment

We are committed to maintaining the highest standards of data protection and privacy. Our platform is designed with privacy-by-design principles, ensuring that your personal and financial information is protected at every level of our system.

Information We Collect

Data Collection and Processing

Transparent Data Collection

Clear disclosure of all data collection practices

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register for an account, use our Service, or contact us. This information may include:

  • Full name and professional title
  • Email address and phone number
  • Company name and business address
  • Professional credentials and certifications
  • Account login credentials and security information
  • Payment and billing information, including credit card details
  • Investment management experience and qualifications
  • Regulatory licenses and registrations
  • Communication preferences and settings
  • Support requests and correspondence with our team
  • Survey responses and feedback

Financial and Investment Data

As a financial intelligence platform, we may process various types of financial data that you choose to analyze through our Service:

  • Portfolio composition and asset allocation data
  • Historical investment performance metrics
  • Risk tolerance parameters and investment objectives
  • Market data preferences and watchlists
  • Scenario modeling inputs and assumptions
  • Custom analysis parameters and configurations
  • Investment strategy documentation and notes
  • Client demographic information (aggregated and anonymized)
  • Benchmark and comparison data selections

Automatically Collected Information

When you access and use our Service, we automatically collect certain information about your device and usage patterns:

  • IP address and geographic location information
  • Device type, operating system, and browser information
  • Screen resolution and device capabilities
  • Pages visited and features accessed within our platform
  • Time spent on different sections of our Service
  • Click patterns and user interface interactions
  • Search queries and filter preferences
  • Login times and session duration
  • Error logs and technical diagnostic information
  • Referral sources and marketing campaign interactions
  • API usage patterns and frequency
  • Download and export activities

Third-Party Data Sources

We may collect information from third-party sources to enhance our Service:

  • Market data from financial information providers
  • Economic indicators and research reports
  • Regulatory filings and public company information
  • Industry benchmarks and peer analysis data
  • Credit ratings and risk assessment information
  • News and sentiment analysis from media sources
  • Professional verification services

How We Use Your Information

Data Processing and Analytics

Responsible Data Usage

Your data powers intelligent insights while maintaining privacy

We use the information we collect for various legitimate business purposes, including:

Service Provision and Enhancement

  • Providing and maintaining our AI-powered financial intelligence platform
  • Processing and analyzing financial data according to your specifications
  • Generating risk assessments and scenario-based allocation models
  • Delivering transparent and explainable AI analyses
  • Customizing the user interface and experience based on your preferences
  • Providing technical support and troubleshooting assistance
  • Developing new features and improving existing functionality
  • Conducting research and development for platform enhancement

Account and Business Management

  • Creating and managing your user account
  • Processing payments and managing billing information
  • Sending important service updates and notifications
  • Communicating about account changes or security issues
  • Providing customer support and responding to inquiries
  • Managing subscription renewals and service modifications

Legal and Regulatory Compliance

  • Complying with applicable financial regulations and reporting requirements
  • Maintaining audit trails and documentation as required by law
  • Responding to legal requests and regulatory inquiries
  • Protecting against fraud, unauthorized access, and security threats
  • Enforcing our terms of service and other agreements
  • Conducting internal compliance monitoring and risk management

Information Sharing and Disclosure

Secure Data Sharing

Controlled Data Sharing

Strict controls on when and how data is shared

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers and Business Partners

We may share information with trusted third-party service providers who assist us in operating our platform and providing our services:

  • Cloud hosting and infrastructure providers
  • Payment processing and billing services
  • Customer support and communication platforms
  • Data analytics and business intelligence tools
  • Security monitoring and fraud prevention services
  • Legal and professional advisory services
  • Marketing and customer acquisition platforms
  • Software development and maintenance contractors

Legal and Regulatory Requirements

We may disclose your information when required by law or in good faith belief that such disclosure is necessary:

  • To comply with legal obligations, court orders, or regulatory requirements
  • To respond to lawful requests from government authorities
  • To protect and defend our rights, property, or safety
  • To protect the rights, property, or safety of our users or the public
  • To investigate potential violations of our terms of service
  • To prevent or address fraud, security, or technical issues
  • In connection with legal proceedings or investigations

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.

Consent-Based Sharing

We may share your information with your explicit consent for specific purposes not covered by this Privacy Policy.

Data Security and Protection

Advanced Security Measures

Enterprise-Grade Security

Multi-layered protection for your sensitive data

We implement comprehensive security measures to protect your information against unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards

  • End-to-end encryption for data transmission and storage
  • Advanced firewall and intrusion detection systems
  • Multi-factor authentication and access controls
  • Regular security assessments and penetration testing
  • Automated backup and disaster recovery procedures
  • Secure coding practices and vulnerability management
  • Network segmentation and isolation of sensitive systems
  • Real-time monitoring and threat detection

Administrative Safeguards

  • Comprehensive employee training on data protection practices
  • Background checks and security clearances for personnel
  • Strict access controls based on job responsibilities
  • Regular security awareness training and updates
  • Incident response and breach notification procedures
  • Third-party security audits and compliance assessments

Physical Safeguards

  • Secure data centers with restricted access controls
  • Environmental monitoring and protection systems
  • Surveillance and security personnel
  • Secure disposal of hardware and storage media
256-bit AES Encryption
99.99% Security Uptime
24/7 Security Monitoring
SOC 2 Type II Certified

Your Rights and Choices

User Rights and Control

Your Data, Your Control

Comprehensive rights and choices for your information

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

Access and Portability Rights

  • Request access to your personal information we maintain
  • Obtain a copy of your data in a structured, machine-readable format
  • Request transfer of your data to another service provider
  • Review how your information is being processed and used

Correction and Update Rights

  • Request correction of inaccurate or incomplete information
  • Update your account information and preferences
  • Modify your communication and notification settings

Deletion and Restriction Rights

  • Request deletion of your personal information
  • Request restriction of processing for specific purposes
  • Object to certain types of data processing
  • Withdraw consent for processing based on consent

Communication Preferences

  • Opt out of marketing communications
  • Customize notification preferences
  • Choose communication channels and frequency

To exercise these rights, please contact us at privacy@dinner-ai.com or call +1 (310) 729-8345. We will respond to your request within the timeframe required by applicable law.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

  • Account information is retained while your account is active
  • Financial analysis data is retained according to your preferences and legal requirements
  • Communication records are maintained for customer service and legal purposes
  • Technical logs are retained for security and system optimization
  • Billing information is kept for accounting and tax purposes
  • Marketing data is retained until you opt out or withdraw consent
  • Legal and compliance records are maintained as required by applicable regulations

When information is no longer needed, we securely delete or anonymize it according to our data retention policies and applicable legal requirements.

International Data Transfers

Our Service is operated from the United States, and we may transfer your information to countries other than your own for processing and storage. When we transfer personal information internationally, we implement appropriate safeguards:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions recognizing equivalent protection levels
  • Binding corporate rules for intra-group transfers
  • Certification schemes and codes of conduct
  • Explicit consent for specific transfer purposes

Children's Privacy

Our Service is designed for professional investment managers and financial professionals. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending email notifications for significant changes
  • Providing in-app notifications when you next access our Service
  • Publishing notices on our website or through other communication channels

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@dinner-ai.com

Phone: +1 (310) 729-8345

Address: 2256 S Bentley Ave, Los Angeles, CA 90064

Data Protection Officer: dpo@dinner-ai.com

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM PST

We are committed to addressing your privacy concerns and data-related questions promptly and transparently. Our privacy team will respond to your inquiry within 30 days of receipt, or sooner as required by applicable law.